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Our value added solutions go beyond the standard e-commerce logistics services which come to mind when companies look to outsource logistics.

Profossional Control & managemant of all your logistic services.

About Us

Why Choose Ecom Express

We are a professional logistics solutions provider who you can trust and rely-on to ensure hassle-free fulfillment for your e-commerce deliveries. Being a technology driven company, we have deployed intelligence backed automations and data sciences that enables us to meet the fast-growing demand for quality and fast logistics services required by large, medium and small online businesses. We also leverage artificial intelligence and machine learning to forecast order volumes, for decoding unorganized addresses, delivery scheduling based on past deliveries, etc. to stay ahead of the curve.

Services

Why Choose Ecom Express

Ecom Express Services

The safest, most reliable pick-up and delivery of products (ordered online) from warehouses / sellers to end-consumers using automated information systems for end-to-end order tracking. Express Plus: A multi-modal, air-dominant.

Valuable Cargo Handling

We offer the highest level of security and surveillance enabled transportation of valuable items like gold, precious art pieces, gems and jewellery.

Ecom Magnum

Ecom Magnum offers a seamless and integrated experience that eliminates the hassle and complexity of managing multiple vendors and systems. By choosing our all-in-one solution, you can simplify your operations, increase efficiency.

Switch Deliveries

Today’s customers expect an exchange of products they are not satisfied with as quickly as possible. We manage smooth return processes.

ECOM FULFILLMENT SERVICES

Our state-of-the-art mega fulfillment centres are strategically located in key geographies across the country – in Bengaluru, Bhiwandi, Bilaspur, Chennai, Cochin, Delhi-NCR, 

Try & Buy

We offer a comfortable and customer-friendly exchange management service enhancing the overall experience of product evaluations by end-consumers.

You Need to Know Why You Should Choose Us

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Features

QC Enabled Reverse Logistics(RVP+)

We offer Door Step Quality Check enabled Reverse Pickup Solutions for various product categories – be it mobile phones, household goods, apparels, electronic gadgets etc. The solution helps to curb return-related leakages and simplifies online shopping returns. Our dedicated and well-trained trained Associates carry out Quality Checks on products, subject to product conditions and other parameters meeting the customer’s return policy, resulting in faster refund or replacement for consumers.   

We are a professional logistics solutions provider who you can trust and rely-on to ensure hassle-free fulfillment for your e-commerce deliveries. Being a technology driven company, we have deployed intelligence backed automations and data sciences that enables us to meet the fast-growing demand for quality and fast logistics services required by large, medium and small online businesses. We also leverage artificial intelligence and machine learning to forecast order volumes, for decoding unorganized addresses, delivery scheduling based on past deliveries, etc. to stay ahead of the curve.

 

We are looking for women Professionals

Who was on a career break but want to rejoin the corporate workforce, to be part of our growth story. Apply now to have a successful second inning at work and seamlessly integrate back into the corporate world.

What People Think About Us?

Did you know? Insurance companies estimate that major fire on a cargo vessel at sea occurs every 60 days.

Stormsshipwrecks, and explosions happen. Containerization of seaborne trade, larger vessels, and wrongly declared dangerous goods have also contributed to an increase in ship fires in recent years. Here are just a few examples:

In the event of an accident, even if the vessel is saved, many containers may be severely damaged. Bad stowage and shore error are the largest contributors, and can result in physical or temperature related damage.

Cargo insurance can help you cover your losses in the event damage occurs. 

Did you know? More than 3,000 shipping containers fell overboard in 2020.

According to a 2017 survey of ocean carriers by the World Shipping Council (WSC), an average of 1,390 containers are lost at sea each year based on figures from between 2014 to 2016. This number includes ‘catastrophic events’ where more than 50 containers are lost during a single event.

However, the number of containers that have been lost overboard has actually risen considerably in recent years. In fact, more than 3,000 shipping containers fell overboard in 2020. And as of April 2021, over 1,000 boxes have already fallen into the ocean. 

Why are incidents of containers going overboard on the rise? Weather is becoming more severe and unpredictable and new mega vessels are often being loaded to maximum capacity. Those two factors combined put increased risk to cargo in transit and additional strain on your supply chain.

If an accident happens that causes your containers to go overboard, make sure you have Cargo Insurance so that you’re not dumping your money into the sea as well.

Did you know? When a carrier declares General Average, all cargo owners must pay a percentage of the total loss, even if their cargo is unaffected.

What is General Average?  When a ship is in danger — for example, a fire, stranding, or other incident — the ship’s Master/shipowner may need to take action to preserve the safety of the ship and its crew, which could include jettisoning cargo overboard, emergency repairs or other action which may damage cargo. Incidents causing carriers to declare General Average have been increasing in recent years: Severe storms are becoming more frequent, and shockingly, fires on container ships are more common.

When a carrier declares “General Average”, all stakeholders, including cargo owners, must pay their cost of saving the vessel and cargo – even if their own cargo is not affected. Adjustors will assess the situation and determine the Salvage security and General Average security. These securities are variable percentages of the CIF (cost, insurance, and freight) value of the cargo that the shipper has on the affected vessel. The cargo owner must pay both to get their cargo released, otherwise they forfeit their cargo and it becomes property of the salvage company.

The cost of protecting your shipments is miniscule compared to the cost of a General Average claim.

For example, after a 2018 fire on the Maersk Honam, GA was declared and the adjustor fixed the salvage security at 42.5% of cargo value and 11.5% as a GA deposit – this meant a shipper with cargo worth $100,000 needed to pay a combined deposit of $54,000 to get its cargo released. Ouch! Insurance for this shipment, by comparison, would have been just $165.00. 

If you’re insured with UWL’s Policy, the insurance company will issue an Average Guarantee and you will provide an Average Bond. This assures the prompt release of your cargo while your insurer takes care of the General Average contribution. 

Without adequate insurance, the adjusters will likely request a cash deposit from you of a proportion of the value of your cargo, and your cargo will be held in trust until you have paid your part — which can take months or even years.

Did you know? In the US, cargo theft is a $15 billion to $30 billion a year problem according to the FBI.

Cargo theft, especially through identity theft and fictitious pickups, is on the rise.  Not to mention piracy, which is a major risk to modern international shipping.

The Loadstar reported that almost €500,000 ($600,305) of goods were stolen from EMEA [Europe, Middle East and Africa] supply chains every day in 2019 and 2020, according to new data from the Transport Asset Protection Association (TAPA).

And BSI & TT Club’s 2021 Cargo Theft Report found that the pandemic brought about a heightened risk of crime. The dominant threat remained theft from freight vehicles in transit, but the report found a significant increase in theft from warehouses and other temporary storage facilities — these areas have become easy pickings for criminals as cargo backlogs pile up around the world. 

Additionally, criminals have been targeting PPE and other medical equipment in particular during the pandemic. 

A proactive Cargo Insurance policy with UWL can provide peace of mind in the event a pesky pirate pilfers your priceless products. 

 

When shipments arrive at a port of entry in the United States, they are subject to inspection by U.S. Customs and Border Protection (CBP). During this process, CBP officers inspect the documents associated with the shipment to ensure that all required information is present and accurate. 

The most common documents required for clearance are:

    • Proof of insurance
    • Invoice (unless a commercial sample is worth less than $25)
    • Port spending (when applicable)
    • A packing list
    • Certificate of origin (when applicable) 
    • Air waybill, inland bill of lading, through bill of lading, and ocean bill of lading 
    • Pre-shipment inspection certificate (when applicable)
    • Transportation invoice

    Once CBP has verified all the necessary documentation, they will clear the shipment for entry into the United States.

After your shipment has been inspected and all required import documentation has been filed, you’ll need to pay any taxes or duties owed on the goods before Customs will release them for delivery. The amount of tax and duty owed depends on several factors, including the type of goods you’re importing, their declared value, and the applicable customs laws. 

For example, if you’re responsible for paying taxes and duties (i.e., if your shipment is delivered duty unpaid, or DDU), you need to arrange for payment with the customs authority in your country before they can deliver the goods. 

On the other hand, if your shipment is delivered duty paid (DDP), the taxes and duties are included in the price of the goods, and you won’t need to make any additional payments. Either way, it’s essential to be aware of the potential costs involved in importing goods so that you can budget accordingly and avoid a late payment penalty.

After Customs inspects and assesses the goods, they are released from the warehouse where they have been held. The release process can vary depending on the type of imported goods but typically involves paying any customs duties or taxes owed. Once the release paperwork has been completed, the importer can take possession of the goods and move them to their final destination.

In some cases, goods may be released on a conditional basis, meaning that they must meet specific requirements before they can be moved off-site. For example, toxic chemicals may need to be appropriately labeled and packaged before they are released from customs. Ultimately, the customs clearance process aims to ensure that all imported goods meet all applicable regulations before they enter the domestic market.

When sending international shipments, be aware that they need to clear customs in each country your goods must pass through. This means that your goods will be subject to a customs clearance check in each country, and each country’s customs clearance process may have its requirements, standards, etc.

One of the best ways to ensure successful customs clearance is to expect multiple checks. This way, you can be prepared with all the required documents and information for each country and know exactly what to expect at each process step. It’s also a good idea to research the customs clearance requirements of each country in advance so that you can be sure your goods meet all the necessary standards.

For anyone importing goods into the United States, be aware of the potential customs clearance fees that may be owed. These fees are based on the value of the imported goods and the specific tax rates that apply to those goods under the Harmonized Tariff Schedule. In most cases, importers are also required to purchase a bond as surety that all taxes and duties will be paid.

To calculate the overall cost of customs clearance, importers should first determine the value of their goods. They can do this by adding up the cost of all individual items and any shipping or insurance charges. Once they know the total value, importers can look up the specific tax rates that apply to their goods under the Harmonized Tariff Schedule. 

These rates vary depending on the type of goods being imported, so it is important to consult the Harmonized Tariff Schedule beforehand. Finally, importers should multiply the total value of their goods by the appropriate tax rate to calculate the taxes and duties they will owe.

While navigating the customs clearance process can be tricky, taking the time to calculate taxes and duties upfront can help ensure a smooth and successful importation. In addition, by knowing how much is owed in fees, importers can avoid any unexpected charges or delays at the border.

CUSTOMS CLEARANCE PROCESS

The purpose of customs clearance is to ensure that all applicable import duties and taxes are paid and that goods comply with all relevant regulations. To clear customs, businesses or individuals must provide detailed information about the shipment, including its value, origin, destination, and contents. 

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The purpose of customs clearance is to ensure that all applicable import duties and taxes are paid and that goods comply with all relevant regulations. To clear customs, businesses or individuals must provide detailed information about the shipment, including its value, origin, destination, and contents. 

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